FEEDBACK RECEIVED FROM PATIENTS (Initials used only to protect the confidentiality of the patient)
- The reason our family give a 1 to your inquiry is we find all your employees from receptionist to nurses and doctor's treat us with respect and understanding and we are confident we receive first class medical treatment. May i say that the premises are well presented and spotless clean. With respect the W family
- This is an excellent practice. The reception staff are all efficient and friendly. We have had a number of serious health issues in our family over the past 2 years and we are very grateful for the clinical skills of the medical team
- I just wanted to give some positive feedback on the on-line booking service. I have recently signed up and have found it invaluable for booking appointments and ordering prescriptions. I am a new Mum and it can be difficult to telephone the surgery during the relevant opening hours, so using the on-line system is ideal as I can use it at a time that it is convenient to me. It is a quick and easy system to use.
I am more than happy for these comments to be put on your website/newsletter to encourage others to sign up to the scheme.
- The Doctors and Nurses I have seen have been very good also the reception staff are very helpful. J S
- I find the receptionists always helpful and am currently receiving treatment from the nurses, Sarah Chare in particular, by fitting me in at short notice in addition to their normal appointment. B H
- My family and I have been registered with the Meriden practice for just over five years.
We have always received a high standard of care. The receptionists are always polite and friendly and the doctors and nurses are always knowledgeable and supportive.
I have never had an issue in obtaining an appointment.
- My experience, at the surgery has been very good. My last visit was 14th May 2018 to see the doctor. He was very helpful, and advised me very well.
- Great Doctors Surgery. There are some very understanding and sympathetic doctors - especially when you check which doctor is the specialist in the particular problem you have. I have always managed to get an appointment on the day when I have needed one - you just have to learn the system! Nurses and support staff also very helpful and respectful