• Balsall Common Health Centre

    Balsall Common Health Centre
  • Meriden Surgery

    Meriden Surgery
  • Balsall Common Health Centre

    Balsall Common Health Centre
  • Meriden Surgery

    Meriden Surgery

Welcome to Balsall Common & Meriden Group Practice

BALSALL COMMON AND BERKSWELL COMMUNITY HELP

ARE HERE TO HELP YOU!

Volunteers are ready to

                    Collect and drop off shopping

                    Collect and drop off medicine

                    Be available for a chat

                    Perform other tasks within reason

 

Contact us if you or your family need help during isolation at home and we will get someone to you

07515 570 887

bccommunityhelp@gmail.com

 

If you can help as a volunteer please also contact us

 

MERIDEN PATIENTS SELF ISOLATING - DO YOU NEED HELP 

Please contact - The Community Emergency Action Team on:

07483371204

The phone line will be operating 8am to 8pm

This does not replace the usual emergency services number - Please call 101/999 in these circumstances

They can link you with a volunteer from the community who can: 

Pick up prescriptions, basic shopping, post mail or provide a friendly phone call

 

SHARING PATIENT INFORMATION

 

HAMPTON, DORRIDGE, BALSALL COMMON, MERIDEN AND ARDEN GP SURGERIES

 

Due to the current pandemic we are working across the above sites. This will mean that if you need to see a doctor or seek advice your medical record will be made available for that Clinician to see. This will only happen for patients who are seeking current clinical assessment or advice.

 

 Thank you for your understanding

 CORONAVIRUS ADVICE

 The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change. 

The new advice issued by the Chief Medical Officer is to stay at home for 14 days if you or a member of your household have either:

• a high temperature or

• a new continuous cough

 

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

 

Use the NHS 111 online coronavirus service if:

• you feel you cannot cope with your symptoms at home

• your condition gets worse

• your symptoms do not get better after 14 days

 

Only call 111 if you cannot get help online.

 

Stay At Home advice can be found:

https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

 

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

 

Information remains subject to regular change and updates. More information can be found on the NHS website: 

https://www.nhs.uk/conditions/coronavirus-covid-19/

ONLINE APPOINTMENTS 

 

In view of the Corona Virus situation online appointments have been suspended at present

 

New Patient Registrations - Proof of ID and Address

All patient registering at the practice now have to provide Proof of ID and Proof of Address before their registration is accepted by the Practice

More information is detailed in "How Do I" - "Register With the Practice"

Early Appointments now available at Balsall Common and Meriden Surgeries

We now have early morning appointments a

Balsall Common - Tuesday 7.00am to 8.00am

Meriden - Thursday 7.00am to 8.00am

Please ask at reception

Evening and Weekend Appointments Available at the Knowle Surgery Hub

GP, nurse and healthcare appointments are now available at Knowle Surgery Hub for patients at the Balsall Common and Meriden Surgeries.

Knowle Surgery is situated 1500 Warwick Road, Knowle, Solihull, B93 9LE 

The Knowle Surgery has parking and is on bus routes 88 and S3.

Appointments for this service can be made through our own GP surgery reception

Extended hours:

Monday-Friday: 6.30-8pm

 Saturday and Sunday: 8-11am

 If you are unable to attend your appointment please help the surgery reduce wasted appointments by cancelling your appointment

You can cancel your appointment by using the following methods;

Ø By telephoning Balsall Common Surgery 01676935000 or Meriden Surgery 01676 522706

Ø By secure email to solccg.bccancelappointments @nhs.net

Ø Face to Face at Reception

Ø In Writing

Ø Via our website www.balsallcommongrouppractice.co.uk using the on line services or practice message

 

Please give other patients the opportunity to use your appointment if you cannot attend

Sick Note Requests

 If you require a sick note please make a telephone consultation appointment with your usual doctor to discuss this. If you have recently attended hospital (which is the reason for the sick note) to be issued the hospital should give you a sick note for the expected duration you will be away from work following the procedure, on this occasion you should contact the hospital for your sick note.

 

Clinical Questions or Enquiries via email

We are unable to respond to clinical questions / enquiries via email. Please make a telephone consultation with a doctor to discuss your question / enquiry.

 

Secretaries Answerphone - Prescription and Sick Note Enquiries or Requests

Prescription and Sick Note enquiries or requests should not be left of the secretaries answerphone. From 6 3 2018 any requests left on the secretaries answerphone will NOT be actioned. This is also detailed on the secretaries answerphone message

 

Text Messaging - Mobile Numbers

 **We are now operating a text message reminder service; please ensure your mobile number is correct and up to date on your medical records. Please speak to Reception or email balsallcommon.practice@nhs.net with your name, date of birth and mobile number to add it to your records.**

 

Cancelling Your Appointments

To quickly cancel an appointment you can send an email to:

solccg.bccancelappointments@nhs.net or telephone your surgery

 

Email Your Prescription Requests

Presciption requests can now be sent to the practice using the following email address:

bcm.prescriptionrequest@nhs.net

 

 

If you have any queries or comments about the Website please contact the practice at balsallcommon.practice@nhs.net  or telephone 01676 935 000